What differentiates OXO Hospitality from the mass?

Discover the essence of OXO Hospitality - where the magic lies not just in the tangible aspects but in the warmth and genuine care that characterize true hospitality.

It’s all about the word “Hospitality”. Hospitality installs warmth, a feeling of genuine care and attention into a property. The physical appearance of a property can be copied, and it is indeed, as we all notice. Hospitality is difficult to copy. It’s the “je ne sais quoi”, a special distinguished feeling of an indescribable experience and quality.

Incidentally, there is a significant difference between “Service” and “Hospitality”. “Hospitality”, depends on feelings and impressions, the essence of “Service” resides in action. Delivering something from point A to point B or to perform a function is for all intent and purpose “Service”. While the tasks themselves do not involve emotion, they can enable it.

The manner by which it is done will either create a hospitable memory or a hostile moment. Carrying them out in a hospitable and professional manner will evoke positive emotions and memorable experiences for our guests, and they will become our brand ambassadors.

Recent News

Sustainability is The New Sexy

OXO is transforming sustainable hospitality in Bali, significantly reducing carbon emissions and setting new industry standards. Through innovative eco-friendly practices and guest education, OXO exemplifies environmental stewardship and strategic sustainability.