Privacy

Privacy Notice

How we collect, use and protect your information when you visit our website, send us an enquiry or book with us.

Last updated

Introduction

PT OXO Group Indonesia ("OXO", "we", "us") is committed to protecting your privacy and the security of your personal information. This notice explains what we collect through oxoliving.com, why we collect it, and the choices you have.

Information you give us

We collect the information you choose to send us through the forms on this website:

  • Enquiries. Your name, email address and phone number, your message, and, when you ask about a stay, a voyage or a property, the dates, number of guests and the place you asked about.
  • Booking requests. The details needed to request a reservation: your name, contact details, dates and number of guests.
  • Job applications. Your name and contact details, the role you are applying for, anything you write to us, and the CV you attach.
  • The journal's newsletter. Your email address, if you subscribe. Every newsletter has a link to unsubscribe.

Information collected automatically

Like most websites, our servers record technical information when you visit, such as your IP address, browser type and the pages you request. We use it to keep the website running and secure.

Cookies and analytics

We use Google Analytics to understand how the website is used, only if you agree to it. Until you do, no analytics script loads and no analytics cookies are set. Your answer is kept in your own browser, and you can change it at any time through Cookie settings at the foot of every page.

We do not use advertising cookies.

How we use your information

  • To reply to your enquiries and arrange the stay, voyage or viewing you asked about.
  • To process booking requests and look after you before, during and after your stay.
  • To consider your application for a role with us.
  • To send you the newsletter you subscribed to.
  • To understand how the website is used and improve it, when you have agreed to analytics.
  • To meet our legal obligations.

Sharing your information

We do not sell, trade or rent your personal information. We share it only with the service providers who help us run this website and our business, such as our hosting, email and reservation systems, and only as far as they need it to do that work, or when the law requires us to.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration and destruction.

How long we keep it

We keep your information for as long as we need it for the purpose you gave it to us, and for as long as the law requires us to keep records.

Your rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Update or correct your personal information.
  • Ask us to delete your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent to analytics, at any time, through Cookie settings.

Changes to this notice

We may update this notice from time to time. The latest version is always on this page, with the date it last changed.

Contact us

If you have any questions about how your personal information is handled, or want to use any of the rights above, please contact us.